Thank you for using Scare Source’s online directory. Please read this policy carefully regarding refunds and cancellations for directory-related services such as listings, memberships, and advertising.
1. Directory Listings & Memberships
- Payments for directory listings and membership subscriptions are generally non-refundable once the listing goes live or membership access is granted.
- If you believe there has been an error with your listing or membership purchase, please contact us within 7 days of payment.
- Please note: Payment for a listing secures your place in the directory. No refunds or cancellations will be issued after payment is confirmed.
2. Advertising Campaigns
- Payments for advertising campaigns (e.g., banner ads, promoted listings) are non-refundable once the campaign has started.
- If an ad campaign has not yet begun and you wish to cancel, contact us within 48 hours of purchase for a possible refund.
3. Purchases Through Sellers’ Own Shops
- Scare Source is a directory platform connecting buyers and sellers. If you purchase products or services through a seller’s own online shop linked from our directory, Scare Source is not responsible for delivery, quality, or customer service related to those purchases.
- All transactions made directly with sellers are governed by the seller’s own policies regarding shipping, returns, and refunds. Please review those policies before buying.
4. Cancellations & Changes
- You may request to cancel or modify your listing or membership, but refunds will not typically be issued for unused time.
- Any changes to listings or membership details are subject to approval and may incur additional fees.
5. Technical Issues
- If technical problems prevent your listing or ad from displaying properly, contact us immediately so we can resolve the issue or discuss compensation.
6. Contact Us
For any refund or return enquiries related to Scare Source directory services, please email summon@scaresource.com.
